Privacy Policy


Nicola Bathe (trading name of company) is the data controller. This means we decide how your personal data is processed and for what purposes.

Our contact details are Nicola Bathe, Riverside Cottage, Callestick, Truro, TR4 9LN, We are committed to protecting and respecting your privacy.


What We Hold

We hold personal data, as defined by the General Data Protection Regulations (GDPR). This information includes name, email address, home address, telephone numbers, work address. This list is not exhaustive.

Your data is not disclosed or passed onto any individual or company. We do not transfer personal data outside the European Economic Area (EEA). We do not use any form of automated decision making.


Why We Hold It

Our lawful basis for processing your personal data is Contractual, i.e. the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

We use your personal data for the following purposes:

  • To communicate with you to fulfil contractual obligations between you and us.
  • To maintain our own accounts and records.
  • To inform individuals of news, events or activities.

You may give us information about you by filling in forms on our website (our site) or by corresponding with us by phone, email or otherwise. This includes information you provide when you contact us via our website.


Where We Hold It

We hold your data either in paper form in locked filing cabinet in our offices, or securely on an encrypted computer, backed up on two encrypted removable hard drives.


How Long We Hold It For

We keep your personal data for no longer than reasonably necessary for a period of six years after we cease contact with you in order to maintain a record in case of any legal claims/complaints etc.


Your Data, Your Rights

You have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  •  The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;

To exercise all relevant rights, queries or complaints please in the first instance contact our Data Representative on 01872 575 243, by post to Nicola Bathe, Riverside Cottage, Callestick, Truro, TR4 9LN, or by email to


Policy Review Date: May 2020.